Services

To help you achieve your e-Commerce objectives, Spindrift has developed a broad range of services. These vary from small tactical teams helping you to enable the technology, to a full end-to-end e-Commerce implementation. Spindrift can deliver these services through partnering with parties such as your own IT department, an outsourced service integrator, or your online agency.

Implementing a full e-Commerce solution, based on the ATG platform

If your organisation doesn't have a large IT department that specialises in implementing e-Commerce platforms, we can offer you everything you need to achieve this. We can supply all skills and expertise needed to do a full implementation, all incorporated into one team. This reduces your overheads and maximises the team's efficiency through one single point of responsibility. Roles in such a team vary according to your needs, but can include project managers, business consultants, customer experience experts, testers and of course, architects and developers.

Implementing ATG in cooperation with your technical teams

Often organisations want to utilise the capacity within their existing technical teams in conjunction with an external partner that offers the expertise in technical areas such as ATG. Spindrift can help you identify and fill the gaps in a team to ensure you have the skills and knowledge base required for a successful implementation.

Enabling your technical teams to deliver an efficient and effective ATG implementation

When you have a strong IT organisation, but simply lack the experience in ATG, Spindrift can help to enable your teams. This is done through a combination of establishing the high level ATG architecture, training of your development team and on-the-job coaching. If there are technical issues that need to assessed and resolved, Spindrift can also provide ATG experts to assist in this area.

Supporting your technical teams whilst troubleshooting ATG

Do you already have an ATG platform implemented, or are well underway, but are having difficulties tackling some of the technical challenges? Spindrift has the specialist that can help you overcome these issues and complete your implementation on time and on budget.

Offering strategic consultancy to help you get the most out of your e-Commerce platform

Once companies have chosen an e-Commerce platform like ATG, they often require some assistance in translating the capabilities of the platform into tactical solutions to achieve their business goals. Spindrift offers high-level e-Commerce consultancy from business-focused consultants who are well-versed in ATG and have implemented solutions in numerous industry verticals.

Helping your organization prepare and plan for the management of your e-Commerce website, from both a technical and business perspective

When companies change they way they do business online, be it from a technical or strategic perspective, there are significant organisational changes that need to happen in order for their business change to be a success. The first step in a success change is awareness: once aware of the full impact a new platform or strategy can have on your organisation, you can start to plan the change activities required. As many of our clients have asked us to help them with these changes, we have formalised our expertise into a full client service, recruiting new talent with specific experience in this field to streamline this service even more.

Reducing the technological risks on your ATG project

Large e-Commerce projects are often complex to manage, and the implementation of industry standards for service management is a key method of reducing the risks to your project delivery. Spindrift has created a series of management activity frameworks that help you to do just that. These activity modules are tailored to individual client requirements but could involve, for example, establishing a process for managing your releases, system configurations, incidents or your complete infrastructure architecture.